Norway emergency: 112 police (EU general), English available. 110 fire, 113 medical. Road: NAF 08 505. Sea: 112, or Kystradioen 120 from a boat. Mountain: Røde Kors Hjelpekorps via 112. Reindeer accident: politiet 112. Free from any SIM.
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Quick emergency reference
| Number | Service | Notes |
|---|---|---|
| 112 | All emergencies (EU universal) | Routes to correct service; free |
| 110 | Fire brigade | Also chemical spills, technical rescue |
| 113 | Medical ambulance | 24/7 medical dispatch |
| 08 505 | NAF Veihjelp (roadside) | Non-members pay per call |
| 120 | Kystradioen (coast radio) | Sea and fjords; also VHF channel 16 |
| 02016 | RS assistance line | RS assistance line: help for leisure boaters with problems BEFORE a rescue is needed. Not an emergency number. From a mobile: 915 02016 |
| 175 | Statens vegvesen traffic info | Recorded, multilingual |
| 1412 | Text to 112 (deaf/mute) | SMS-based emergency |
| 815 48 466 | Barn i nød (children in distress) | Non-emergency helpline |
All numbers work free from any Norwegian or roaming SIM. 112 works even without SIM or credit.
How to call
From a Norwegian or roaming mobile
Just dial the number. 112 works with no credit, no SIM, and even on a locked phone.
From a landline
Same numbers. Direct dial with no prefix. Public payphones are rare in Norway but functional where they exist.
From inside a tunnel
Norway’s 1,200+ road tunnels each have emergency phone booths at intervals of 250 metres, direct-connected to the tunnel control room. Signage points to the nearest booth. Long tunnels (Lærdal 24.5 km, Gudvanga 11.4 km, Fannafjord 8 km) additionally have safety bays with rest facilities and communication.
From a ferry or in a fjord
Onboard ferries have direct emergency contact via bridge. In an open boat or kayak: 112 works from most coastal locations up to 30 km offshore via GSM. Beyond, VHF marine radio (channel 16) is the primary emergency channel and connects to Kystradio (Coast Radio Norway).
When to call which number
Police (112)
Call for: ongoing crime, accident with injuries, hit-and-run, suspicious activity, road incident requiring police. The 112 operator dispatches police from the nearest politidistrikt.
Fire (110)
Call for: fire, fuel spill, gas leak, person trapped in vehicle, river or lake rescue, hazardous material spill. Fire crews (brannvesen) also handle technical extraction from vehicle accidents.
Ambulance (113)
Call for: life-threatening medical emergency, serious injury, chest pain, stroke symptoms, allergic reaction, unconsciousness.
For non-urgent medical needs, call the general medical helpline 116 117 (Legevakt). This connects to on-call GPs and health nurses for advice or referral without occupying 113.
NAF Roadside (08 505)
Call for: vehicle breakdown, flat tyre no spare, dead battery, keys locked in car, out of fuel, engine overheating. Non-members pay NOK 1,500-3,500 depending on time and distance. Members of ADAC, AA, ANWB, TCS or ACI may be covered via reciprocal agreement; check before your trip and carry your home membership card.
Sea rescue (112, or Kystradioen 120 from a boat)
Call for: vessel in distress, kayaker in trouble, person in the water, missing boater. Emergencies always take priority over assistance work. Redningsselskapet maintains 50 rescue-boat stations along the entire coast, plus lakes Mjøsa and Femunden, ready to launch around the clock. The RS assistance line 02016 is something else: towing, jump-starting and pumping out are member benefits, capped at 2 to 4 hours and 2 to 4 times a year depending on tier. There is no deductible for covered work, but anything beyond it is billed at the RS member rate of NOK 2,995 per commenced hour.Winter and mountain rescue
Røde Kors Hjelpekorps (via 112)
The Norwegian Red Cross Rescue Corps handles mountain and terrain rescue: lost hikers, ski accidents, avalanche recovery, remote incidents. The police dispatch them via 112.Politiets luftambulanse
The Norwegian air ambulance service operates 14 ambulance helicopters from 13 bases, plus 10 fixed-wing ambulance aircraft from 7 bases, including Alta and Kirkenes in Finnmark for long-distance transfers. Every base is on 24-hour readiness all year, and the national rescue service also flies some ambulance missions. Dispatch via 113 or 112.Skredfare (avalanche warnings)
The Norwegian Water Resources and Energy Directorate (NVE) publishes daily avalanche forecasts at varsom.no. In winter, mountain routes have colour-coded risk levels (1-5). Emergency: 112.
Communication in remote areas
4G coverage in Norway is 99% of populated areas but drops on:
- Mountain plateaus (Hardangervidda, Dovre)
- Long tunnels (repeated GSM, but SOS phones are more reliable)
- Interior fjord valleys (Setesdalen, Otta valley)
- Some polar regions (Svalbard has separate emergency numbers)
Statens vegvesen operates emergency phones at 1,000-metre intervals on main highways. Sub-sea tunnels have phones at 250-metre intervals plus radio broadcast. Emergency broadcast channels: NRK P1 on 92.5-99.5 MHz FM.
Motoring-specific tips
Traffic accident with injuries
- Stop safely, activate hazard lights.
- Put on reflective vest (compulsory in Norway).
- Set warning triangle 100 metres behind vehicle (200 metres on motorway).
- Call 113 or 112. Give exact location: E-route number, kilometre marker on posts.
- First aid only if trained.
- Do not move injured casualties unless fire risk.
Vehicle breakdown
- Signal and pull onto hard shoulder (nødstopp).
- Activate hazard lights.
- All occupants exit on passenger side and stand behind the guard rail.
- Warning triangle 100 metres behind.
- Call NAF 08 505 or 113 if injured.
Wildlife collision (reindeer, elk)
- Stop and secure the scene.
- Call 112: police direct the wildlife committee (viltnemnd).
- Do not approach an injured animal; predator response can be violent.
- In Sápmi (Finnmark reindeer areas): identify to police your location so reindriftere can be notified.
- The dead animal is state property; do not take meat.
Tunnel emergency
- If possible, exit tunnel first.
- If stopped: hazard lights, exit vehicle, all occupants to nearest safety bay (marked signage every 250 m).
- SOS phone in bay connects to tunnel control.
- Do not attempt to reverse or turn.
Ferry or coastal emergency
- VHF channel 16 preferred for maritime.
- 112 from mobile; from a boat also Kystradioen 120.
- Provide GPS if possible or nearest recognisable coastal landmark.
- If in the water: keep head above surface, huddle position, wait for rescue.
Practical support
Consular assistance
Embassies in Oslo:
- German embassy: +47 23 27 54 00
- Polish embassy: +47 22 43 06 61
- Spanish embassy: +47 22 92 66 90
- UK embassy: +47 23 13 27 00
- US embassy: +47 21 30 85 40
- French embassy: +47 23 20 30 00
For serious incidents (death, hospitalisation, passport loss): embassies have 24/7 duty lines for emergency support with document replacement, family contact, and English-speaking doctor referrals.
Health insurance
EU/EEA citizens: the European Health Insurance Card (EHIC) covers necessary medical treatment at Norwegian public rates. Norway is not in the EU but is in the EEA, so EHIC works. Non-EU: private travel insurance essential; Norwegian hospital costs are high (NOK 20,000+ per day inpatient).
Language
Emergency operators speak fluent English at all major control centres. Rural centres may prefer Norwegian but always have English capability. Sámi is available in Finnmark and northern Troms. German, French, Spanish and Russian are available at Oslo, Bergen, Trondheim and Tromsø. Start with location, then the nature of the emergency.
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