Spain: 112 universal (EU), English available. 091 Policía Nacional, 062 Guardia Civil (rural and roads), 092 Policía Local, 080 Bomberos, 061 medical. Roadside: RACE 900 112 222. SOS posts every 4 km on autopistas auto-locate you.
On this page
- How Spanish emergency services are organised
- The 112 universal emergency number
- Specialised emergency numbers
- Guardia Civil de Tráfico
- SOS posts on autopistas
- Roadside assistance services
- Accidents: what to do step by step
- Hospitals and medical care
- Pharmacy and 24-hour duty
- Coast Guard and mountain rescue
- Useful Spanish phrases for emergencies
- Practical tips for foreign drivers
How Spanish emergency services are organised
Spain has the 112 single European emergency number covering police, fire and ambulance under one dispatch, plus three specialised police forces, two motorist roadside-assistance clubs, the 24/7 SOS post network on autopistas, and a regional 112 dispatch per autonomous community.
For a foreign driver the practical priorities are:
- 112 for everything in genuine emergency
- SOS post on the autopista for breakdown or accident (auto-locates you)
- RACE 900 112 222 if your insurance roadside cover does not work and you need towing/repair
- Specialised numbers (091/062/092/080/061) only if you want to bypass 112 (rare)
The 112 universal emergency number
112 is the single European emergency number, mandatory in all EU countries since 1998 and operational in Spain since 2002. Dialling 112 in Spain routes you to your autonomous community’s emergency dispatch centre based on your mobile-cell location:
| Region | 112 dispatch name |
|---|---|
| Madrid | 112 Madrid |
| Catalonia | 112 Catalunya |
| Andalusia | 112 Andalucía |
| Galicia | 112 Galicia |
| Basque Country | 112 Euskadi/SOS Deiak |
| Valencia | 112 Comunitat Valenciana |
| Castilla y León | 112 Castilla y León |
| Canary Islands | 112 Canarias |
| … | … |
All 17 autonomous communities + Ceuta and Melilla operate their own 112 centre with dispatch coordination at national level. The operator speaks Spanish and English minimum; many also speak the regional language and (in tourist regions) French, German and Portuguese.
When to dial 112
- Life-threatening injury or illness
- Active fire
- Crime in progress or witnessed
- Major road accident, especially with injuries
- Mountain or sea rescue
- Suspicious package or building collapse
- Domestic violence or child in danger
What the operator asks
- Where are you (city, road km-marker, address, GPS coordinates)?
- What happened?
- Are there injured people?
- What is your phone number for callback?
- Stay on the line until the operator confirms dispatch.
If you are calling from an autopista hard shoulder, give the road number, direction and the kilometre marker visible on the small marker post (every 100 m on AP/A routes, every 500 m on other roads). The dispatcher will pinpoint and route the nearest Guardia Civil patrol, ambulance and recovery vehicle.
Specialised emergency numbers
| Service | Number | Notes |
|---|---|---|
| All-services emergency | 112 | The default; use this if uncertain |
| Policía Nacional (urban serious crime) | 091 | Cities over 20,000; immigration, organised crime |
| Policía Local / Municipal | 092 | Municipal police; traffic, parking, noise |
| Guardia Civil | 062 | Rural areas, all motorways, customs |
| Bomberos (fire) | 080 | Some regions; in others 085 (Madrid 080, Valencia 085) |
| Bomberos (alternative) | 085 | Used in several regions |
| Emergencias Sanitarias (medical) | 061 | Used in some regions; in others 112 covers all |
| Cruz Roja (Red Cross) | 901 222 222 | Non-emergency support |
| Atención a víctimas | 016 | Domestic violence, sexual abuse, gender-violence; does not appear on phone bill |
| Anti-toxic info | 91 562 04 20 | Poisoning, hazardous substance ingestion |
| Lost or stolen credit card | varies | Visa: 900 991 124; Mastercard: 900 822 056 |
| Coast Guard (Salvamento Marítimo) | 900 202 202 | Sea rescue, marine emergencies |
| Mountain rescue | 112 | Mountain emergencies; route through 112 |
For drivers, the practically-used numbers in 2026 are 112 first, 062 for direct Guardia Civil if known, and the SOS post phone on autopistas.
Guardia Civil de Tráfico
The Guardia Civil is a para-military police force (under both Ministry of Interior and Ministry of Defence). The Agrupación de Tráfico (SECTUR) is its specialised traffic division.
You will encounter Guardia Civil on:
- All AP/A motorways
- All N (nacional) roads
- All conventional inter-urban roads
- The Pyrenees mountain passes and ski stations
- Customs at land borders
Marked vehicles: green-and-white with the Tráfico inscription. Speed-enforcement: marked patrol with Multanova radar on the central median; mobile motorbike Pegasus; helicopter (visible up to 1 km away on a clear day, used in summer along the Mediterranean coast).
If a Guardia Civil patrol signals you to pull over (flashing blue light + waving green wand), you must stop. Hand over driving licence, vehicle registration, insurance and, if asked, the V16 luminous beacon. Most stops take 5-10 minutes; cooperative behaviour and clear documentation usually means you are sent on your way.
SOS posts on autopistas
Spain operates one of Europe’s densest SOS post networks: every 4 km on AP/A motorways, every 2 km in long tunnels, every 1 km on the most congested sections (M-30 Madrid, AP-7 Catalonia).
Blue rectangular signs with a phone icon and the post number mark the location. Walk along the hard shoulder to the post (in the direction of travel, NOT against). The post phone:
- Auto-identifies its precise location to the dispatcher (km, direction, road number)
- Connects to the operating concession’s control centre, which then dispatches Guardia Civil, ambulance and/or breakdown
- Works 24/7 even when cellular networks are saturated (concert/sporting events)
- Has a Braille code on the receiver for visually impaired users
Why use the SOS post rather than your mobile:
- The dispatcher knows where you are without asking
- The concession operator can dispatch breakdown faster than via 112
- Free; mobile to 112 is free too, but the post connects to the operator that can act
When walking to the post, wear your hi-vis vest, deploy the V16 luminous beacon on the roof first, and stay on the road-side away from traffic.
Roadside assistance services
For a breakdown (mechanical failure, flat tyre, run out of fuel) that is not an emergency:
Your insurance card
Almost every Spanish insurer and most foreign EU insurers include 24/7 roadside assistance via a Spanish landline on the policy document. Call that number first.
RACE (Real Automóvil Club de España)
National motorist club, partner of FIA. Phone: 900 112 222 within Spain, +34 91 594 89 43 from abroad. RACE will dispatch a tow truck or repair vehicle anywhere in mainland Spain and the Balearics within typically 30-90 minutes. Cost without membership: €80-200 per call-out plus any towing distance. Members of partner clubs (ADAC, AAA, AA, ANWB, RAC, TCS) often get free service under reciprocal agreements; check before you travel.
Hire-car assistance
If you rented in Spain, the rental contract has the assistance number on the keyring or in the glove box. Hertz, Avis, Sixt, Europcar, OK Mobility and Plus Cars all have 24/7 numbers. The rental firm will dispatch a replacement vehicle or arrange repair.
Brand-specific assistance
Most car brands have a 24/7 European service:
| Brand | Spanish number |
|---|---|
| Volkswagen, Audi, Skoda, Seat | 900 100 200 |
| BMW | 902 400 410 |
| Mercedes-Benz | 902 100 100 |
| Stellantis (Fiat, Peugeot, Citroën, Opel) | 900 102 030 |
| Renault Assistance | 900 100 200 |
| Ford | 900 145 145 |
| Tesla | 900 901 070 |
| Hyundai, Kia | 900 800 000 |
These provide free roadside assistance during the warranty period.
Accidents: what to do step by step
- Stop and turn on hazard lights. If safely possible, move the car to the hard shoulder or onto a side road.
- Wear hi-vis vest before exiting; place the V16 luminous beacon on the roof (since January 2026; old triangles still permitted as backup but the V16 alone is the standard).
- Help anyone injured. If there are injuries, dial 112 immediately. Do not move an injured person unless they are at risk from fire or oncoming traffic.
- Mark the scene: V16 on roof + hi-vis vest visible; if no V16, two triangles 50 m in front and behind the vehicle on an unrestricted road, 100 m on motorway.
- Document with photos: vehicle positions, damage, plates, witnesses, road markings, signs in the area.
- Exchange information: name, address, phone, driving licence number, vehicle plate, insurance company and policy number.
- Fill out the European Accident Statement (Declaración Amistosa de Accidente, also called “parte amistoso” or “constat amiable”). Most insurance companies include this form in the glove box.
- Wait for Guardia Civil if there are injuries, dispute over blame, or substantial damage. They will produce a police report (atestado) which becomes the legal record.
For property-only minor accidents where both drivers agree on blame, the European Accident Statement signed by both is sufficient and you can both leave the scene; Guardia Civil need not attend.
For accidents with injuries, hit-and-run, drunk driver, or property over €1,500, always wait for Guardia Civil.
Hospitals and medical care
Spain has public sanidad universal under the national health system. EU/EEA/Swiss visitors with the European Health Insurance Card (EHIC) get free or reduced-cost care at centro de salud (primary care) and hospital comarcal/universitario (secondary and tertiary). UK visitors with the GHIC (post-Brexit replacement) get equivalent treatment.
For a road accident, the responder (ambulance) routes you to the nearest hospital with the right level of care. Hospital A&E is called Urgencias in Spanish, Urgències in Catalan, Larrialdiak in Basque, Urxencias in Galician.
Private hospitals (clínicas, e.g. Sanitas, Quirónsalud) are excellent and often have shorter waits but charge up-front and do not accept EHIC; bring travel insurance with private-hospital benefit if you might use them.
Pharmacy and 24-hour duty
Farmacias (marked with a green cross) are everywhere. Operating hours vary, but every region rotates a farmacia de guardia (24-hour duty pharmacy). The list is posted on the door of every closed pharmacy and in newspapers.
For non-prescription medicine for travel (ibuprofen, paracetamol, antacid, sunscreen, repellent, allergy tablets) you can walk in and buy directly. For prescription medicine you need a Spanish prescription or a pre-existing one valid in Spain (your home-country prescription may or may not be honoured; check with a Spanish pharmacist).
Coast Guard and mountain rescue
From shore, if you see a boat or people in trouble, call the free number 900 202 202, or 112 and the police or civil protection will pass it on. From on board a vessel, use the radio instead: VHF channel 16, 2182 kHz, or DSC on 2187.5 kHz. Always leave a contact number. The service operates from coordination centres in Madrid and across the coast.For mountain rescue (Pyrenees, Sierra Nevada, Picos de Europa, Sierra de Gredos): 112. The Guardia Civil mountain rescue unit (GREIM) coordinates with regional civil-protection teams. Free for the rescued person (in Spain, unlike some Alpine countries that charge).
For cave rescue: 112. The Espeleo-Socorro federation responds.
Useful Spanish phrases for emergencies
| Spanish | English |
|---|---|
| Necesito ayuda | I need help |
| Llame a la policía | Call the police |
| Llame a una ambulancia | Call an ambulance |
| He tenido un accidente | I have had an accident |
| Mi coche se ha averiado | My car has broken down |
| Estoy en la AP-7 km 245 | I am on the AP-7 at km 245 |
| Hay heridos | There are injured people |
| No estoy herido | I am not injured |
| Necesito una grúa | I need a tow truck |
| ¿Habla inglés? | Do you speak English? |
| ¿Dónde está el hospital? | Where is the hospital? |
| Estoy perdido | I am lost |
The 112 operator will ask in Spanish first; if you answer in English they will switch immediately.
Practical tips for foreign drivers
- Save 112 to your phone as well as RACE 900 112 222 before you cross the border
- Know your insurance assistance number; have a screenshot saved offline
- Carry the European Accident Statement form in the car; download a Spanish version in advance if your insurer does not provide one
- Wear the hi-vis vest before exiting the car on the hard shoulder; failure costs €200 plus 3 points
- Deploy the V16 luminous beacon on the roof before walking on the autopista shoulder
- Note your kilometre marker when you stop; the 100 m markers on AP/A routes make this fast
- If you cannot reach an SOS post, dial 112 from inside the car if possible; the dispatcher will direct you
- Take photos of damage, plates and the scene before moving anything
Related topics: Spain
- Driving rules · Speed, alcohol
- Traffic fines · Speeding, parking
- Country info · Currency, language
- Live traffic · Current jams
- Toll roads · Per-country prices